Net Forge

Puts control, support and reporting capabilities at your fingertips

Customer portal capabilities

The Net Forge Customer Portal puts control, support and reporting capabilities at your fingertips.  This makes it easy for you to manage your account and get the information and support you need to keep things running smoothly. 

Red Anvil Net Forge Screenshot - Data Center in Milwaukee, WI

Control

Use Net Forge to manage a wide range of network services including:

  • Cloud service requests/updates
  • DNS
  • Email
  • Database hosting
  • FTP
  • Internet circuits
  • IP addresses
  • Managed devices and servers
  • Monitoring and alerts
  • Technical service requests
  • Transport circuits
  • WWW services

Information

Net Forge gives you access to business- and mission-critical data including:

  • Change logs
  • Cost estimates for projects and hardware/software purchases
  • Historical service archives
  • Real-time reports on Red Anvil-managed servers, web sites, circuits, etc.
  • Service level agreements
  • Status reports on active service requests

Support

  • Create, manage and schedule TechSmith Tasks to provision Red Anvil IT assistance
  • View active task progress and browse historical archives in the Techsmith Tasks system
  • View reports for time spent by time period, business group, or sub client
  • Receive quick estimates for extended projects and hardware/software purchases